NS
Naajidah S

1 reviews | Active since Feb 2013

25 Mar 2025, 05:15

***** insurance company

On 3 March i called b sure insurance to cancel the cover i took with them because i found a better deal. They continued to try and debit my account.

When i called they assured me everything is cancelled. Today 25 march i get debited R1200 for which i did not budget. Why is this company so ***** ? They didnt even want me to cancel in the first place. Kept giving me the run around and story after story

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Replies (2)
Bsure Insurance Advisors
Bsure Insurance Advisors's reply25 Mar 2025, 06:51
Official
Good day,

Thank you for bringing this to our attention.

We'd appreciate the opportunity to address your concerns effectively. We have assigned your concerns to a dedicated advisor who will be in touch.

Sincerely,
Samantha

The Solutions Centre
Bsure Insurance Advisors
Bsure Insurance Advisors's reply06 Apr 2025, 18:18
Official
Good Naajidah,
  
We want to assist in resolving this concern for you. We have been advised that a dedicated advisor has tried reaching out and has not successfully gotten in touch with you. 
  
Please respond to our emails with a suitable time to take our calls, or feel free to reach out to ***.  
  
Sincerely, 
Samantha
 
The Solutions Centre