BM
Baphethile M

1 reviews | Active since Oct 2025

30 Oct 2025, 07:48

Insurance cancelation

I called them many times asking for them to cancel my insurance but till now my insurance is not canceled .

0
Replies (4)
Bsure Insurance Advisors
Bsure Insurance Advisors's reply30 Oct 2025, 09:27
Official
Hi Baphethile,
 
We've assigned your concerns to a advisor to ensure you are assisted swiftly. 
 
Rest assured, we’ll stay in touch to provide updates on the progress. 
 
Kind regards, 
Samantha

The Solutions Centre
Bsure Insurance Advisors
Bsure Insurance Advisors's reply31 Oct 2025, 17:33
Official
Good day Baphethile,
  
We want to assist in resolving this concern for you.

We have been advised that an advisor has attempted to reach out but has not been successful in getting in touch with you. 
  
Please respond to our emails with a suitable time to take our calls, or feel free to reach out to ***.  
  
Sincerely, 
Samantha
 
The Solutions Centre
Bsure Insurance Advisors
Bsure Insurance Advisors's reply31 Oct 2025, 18:20
Official
Hi Baphethile,

Thank you for raising your concern with us.

I have been advised that you have been contacted by one of our advisors, who confirmed your cancellation has since been processed accordingly.
This concludes that your query has been resolved.

If you require our services in the future, please feel free to reach out to us at ***.

Kind regards,
Samantha

The Solutions Centre
BM
Baphethile M's update04 Nov 2025, 10:16
Reviewer Update
The problem is that you debited my money and I want it back and I didn't get anything confirming my cancelation.