NM
Ndivhuwo M

1 reviews | Active since Jun 2022

02 Jun 2022, 11:39

I have been with them for about 2 years now and their customer service never ceases to amaze me

I have been with them for about 2 years now and their customer service never ceases to amaze me. Not only did they assist me in finding a good insurance for a lower premium but they are considerate of my pocket. So this is what happened today. My insurance indicated that they will be increasing my premium (which happens annually), it was just too high, So I called BSure Africa Insurance Brokers to come to my rescue. I was assisted by a lady by the name of Michaela, very sweet and has good listening skills. I explained to her that I needed a requote but I'd still love to remain with the same insurance. In less than 2 minutes, I got a new premium which is even lower than what I was paying at first, but with the same benefits. In less than 4 minutes, I had received my new policy documents. I am a happy client.

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Replies (1)
Bsure Insurance Advisors
Bsure Insurance Advisors's reply02 Jun 2022, 14:11
Official
 
Good day Ndivhuwo, 
 
We are quite literally blown away by your special words! Michaela will be overjoyed when we show her your awesome review and tell her how she saved the day. We are always ready to throw you our B-Sure lifeline whenever you face scary storms😉 
 
Our heartiest regards, 
Complaints Resolutions