SS
Shalom S
1 reviews | Active since Dec 2025
02 Dec 2025, 17:53
Good insurance rude advisors
The staff amazing as for the advisors they need to learn customer centricity especially one guy by the name Jared very rude and ****** towards clients calling them they are uneducated for his liking , that is not good for business if you hire a person like that and speaks ill of people . I cancelled my policy for such behaviour.
Helpful (0)
Replies (2)0
Replies (2)
Bsure Insurance Advisors's replyOfficial
02 Dec 2025, 19:45Good day Shalom,
Thank you for raising your concern with us.
Thank you for raising your concern with us.
We apologise for the behaviour you experienced, as it falls short of our values.
Your concerns have been escalated; another advisor will get in touch as a courtesy to investigate this further.
Kind regards,
Samantha
The Solutions Centre
Your concerns have been escalated; another advisor will get in touch as a courtesy to investigate this further.
Kind regards,
Samantha
The Solutions Centre
Bsure Insurance Advisors's reply02 Dec 2025, 19:45
Official
Good day Shalom,
Thank you for raising your concern with us.
Thank you for raising your concern with us.
We apologise for the behaviour you experienced, as it falls short of our values.
Your concerns have been escalated; another advisor will get in touch as a courtesy to investigate this further.
Kind regards,
Samantha
The Solutions Centre
Your concerns have been escalated; another advisor will get in touch as a courtesy to investigate this further.
Kind regards,
Samantha
The Solutions Centre
Bsure Insurance Advisors's replyOfficial
04 Dec 2025, 11:31Good day Shalom,
Thank you for your feedback. We regret any frustration caused during the cancellation process of your policy.
Take note that the necessary action has been taken, and your policy has been cancelled.
We do our utmost to provide the best services to our clients.
If there is anything else we can assist with, please feel free to contact ***.
Alternatively, you are welcome to reach out to us at *** for any further queries.
Kind regards,
Samantha
The Solutions Centre
Thank you for your feedback. We regret any frustration caused during the cancellation process of your policy.
Take note that the necessary action has been taken, and your policy has been cancelled.
We do our utmost to provide the best services to our clients.
If there is anything else we can assist with, please feel free to contact ***.
Alternatively, you are welcome to reach out to us at *** for any further queries.
Kind regards,
Samantha
The Solutions Centre
Bsure Insurance Advisors's reply04 Dec 2025, 11:31
Official
Good day Shalom,
Thank you for your feedback. We regret any frustration caused during the cancellation process of your policy.
Take note that the necessary action has been taken, and your policy has been cancelled.
We do our utmost to provide the best services to our clients.
If there is anything else we can assist with, please feel free to contact ***.
Alternatively, you are welcome to reach out to us at *** for any further queries.
Kind regards,
Samantha
The Solutions Centre
Thank you for your feedback. We regret any frustration caused during the cancellation process of your policy.
Take note that the necessary action has been taken, and your policy has been cancelled.
We do our utmost to provide the best services to our clients.
If there is anything else we can assist with, please feel free to contact ***.
Alternatively, you are welcome to reach out to us at *** for any further queries.
Kind regards,
Samantha
The Solutions Centre