JK
Jacqueline K

1 reviews | Active since Oct 2024

18 Oct 2024, 11:36

EXCEPTIONAL SERVICE BY ZAMOKUHLE NGIDI. TRULY REMARKABLE!!

My son passed away as a result of an accident, and the vehicle involved was insured by MiWay. I would like to express my gratitude to Zamokuhle Ngidi, who assisted me after I encountered complications while dealing directly with MiWay. He is truly an exceptional individual. His customer service was the best I have ever experienced, combining professionalism with a compassionate approach. Zamokuhle provided me with feedback almost daily to ensure that I received the assistance I needed. I commend BSure for appointing such fine talent. Zamokuhle, thank you! I encourage you to continue serving your company in this commendable manner and to support clients who may be feeling vulnerable and heartbroken.

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Replies (3)
Bsure Insurance Advisors
Bsure Insurance Advisors's reply18 Oct 2024, 12:00
Official
Hello Jacqueline,

We're truly grateful for your kind words, Zamokuhle will appreciate reading this review.
 
We are deeply sorry for the heartbreaking loss your family has endured and can only hope with your claim resolved that you may have peace of mind that all is taken care of.

All the best for the recovery period moving forward.

Warm regards,
Sammy

The Solutions Centre
JK
Jacqueline K's update18 Oct 2024, 12:55
Reviewer Update
Thank you!
Bsure Insurance Advisors
Bsure Insurance Advisors's reply18 Oct 2024, 15:25
Official
Only a pleasure Jacqueline.
 
We're just a call away if you ever need further assistance. 
 
Thank you,
Sammy

The Solutions Centre