BM
Banele M

1 reviews | Active since Sept 2023

25 Sept 2024, 08:14

Do not use BSure insurance advisors

Do not USE OR TAKE this insurance policy! They are daylight ****mers. They recently called me and charged me an activation fee while I had cancelled their policy! They went on to even charge me the pro rata amount for no reason! My car was not covered with them. I want all my money.

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Replies (2)
Bsure Insurance Advisors
Bsure Insurance Advisors's reply25 Sept 2024, 08:40
Official
Good morning Banele, 
 
Thank you for raising this concern with us. 
We have assigned your concerns to a dedicated Advisor who will be in touch soon.
 
Kind regards, 
Samantha
 
The Solutions Centre
Bsure Insurance Advisors
Bsure Insurance Advisors's reply16 Oct 2024, 16:06
Official
Dear Banele,

Thank you for raising your concern, I have been advised that you have been contacted by Chancellor, and your debit order query was explained and resolved.

We’ve confirmed that the activation fee concerns were discussed with you and that you’ve agreed there is no refund due.

If you need anything else, please feel free to reach out to ***.
Alternatively, please feel free to reach out to your dedicated Advisor.

Sincerely,
Samantha

The Solutions Centre