1 reviews | Active since Jan 2026
Disgusting service
Kindly note that I have been trying to get this matter resolved since June. We are now in mid-October, and there has still been no success.
I have spoken to several consultants, all of whom promised to call me back; however, since June, I have only received two or three return calls.
I am extremely frustrated with the level of service I have received from your side and the lack of progress in resolving this matter.
Over the past few months, I have spoken to Denis, Ruby (Supervisor), Sharron (Pretensions Supervisor/Manager), Bafana Mbele, Sello, Chancellor, and Crystal. Unfortunately, the list goes on, yet the matter remains unresolved.
I would appreciate your urgent intervention and feedback as to when I can expect this matter to be finalized.
Hi Sanet,
Thank you for bringing your concerns to our attention. We acknowledge your frustration regarding the prolonged delay in resolving your matter and the lack of consistent feedback and follow-up you have experienced.
We take concerns of this nature seriously and understand the importance of clear communication, particularly when a matter has remained unresolved for an extended period.
We will escalate your concerns to the relevant management team for further investigation and assistance.
Warm regards,
Lucy
Hi Sanet,
Thank you for bringing your concerns to our attention. We acknowledge your frustration regarding the prolonged delay in resolving your matter and the lack of consistent feedback and follow-up you have experienced.
We take concerns of this nature seriously and understand the importance of clear communication, particularly when a matter has remained unresolved for an extended period.
We will escalate your concerns to the relevant management team for further investigation and assistance.
Warm regards,
Lucy