ZL
Zaid L

1 reviews | Active since Feb 2019

26 Nov 2025, 10:28

Debit order

I took their insurance when I bought my car and cancelled it one month after but they still continue to debit R850. I call and the phone just rings. Please reverse the money.

0
Replies (3)
Bsure Insurance Advisors
Bsure Insurance Advisors's reply26 Nov 2025, 11:10
Official
Hi Zaid,

Thank you for raising your concern.

We'd appreciate the opportunity to address your concerns effectively.

We have assigned your concerns to a trusted advisor who will be in touch.

Sincerely,
Samantha

The Solutions Centre
ZL
Zaid L's update26 Nov 2025, 12:36
Reviewer Update
When? In the next few months?
Bsure Insurance Advisors
Bsure Insurance Advisors's reply01 Dec 2025, 10:32
Official
Good day Zaid,
  
We want to assist in resolving this concern for you.

We have been advised that an advisor has attempted to reach out but has not been successful in getting in touch with you. 
  
Please respond to our emails with a suitable time to take our calls, or feel free to reach out to ***.  
  
Sincerely, 
Samantha
 
The Solutions Centre