1 reviews | Active since Sept 2017
DAY LIGHT *******-Policy Number ***
I had an insurance with Auto and General which i never even use and now they are calling me nons top telling me i owe them R1200 for an insurance i never even used just because we made a quotation with them. the guy is giving me threats that i will blacklisted should i not pay this amount .and i spoke to one lady who even sent me a letter that this was cancelled and i have a letter and why do they harass me with calls that i owe if i have a cancellation letter.
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists will be in contact with you shortly.
Kind Regards,
The Auto & General Team.
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists will be in contact with you shortly.
Kind Regards,
The Auto & General Team.
Hi again Lisa,
Thank you for taking the time to discuss this matter with us.
As per the outcome, we trust you are satisfied with our conclusion and hereby close this ticket off.
Please feel free to contact us for anything in the future where we may be of assistance.
Kindest regards.
Hi again Lisa,
Thank you for taking the time to discuss this matter with us.
As per the outcome, we trust you are satisfied with our conclusion and hereby close this ticket off.
Please feel free to contact us for anything in the future where we may be of assistance.
Kindest regards.
Hi Lisa,
This is B-Sure Africa Insurance Brokers, is your latest response relating to your initial complaint or is it perhaps a response to a different complaint towards another company in error?
Hi Lisa,
This is B-Sure Africa Insurance Brokers, is your latest response relating to your initial complaint or is it perhaps a response to a different complaint towards another company in error?
Thanks Lisa,
Our team lead had tried calling to confirm this issue has been finalised, he however had to leave a message as you were busy at the time.
He has since managed to chat with you.
Is there anything else we can assist with?
Kind regards,
B-Sure Africa Insurance Brokers.
Thanks Lisa,
Our team lead had tried calling to confirm this issue has been finalised, he however had to leave a message as you were busy at the time.
He has since managed to chat with you.
Is there anything else we can assist with?
Kind regards,
B-Sure Africa Insurance Brokers.