sN
selby N

1 reviews | Active since Aug 2015

01 Oct 2015, 08:26

Cancelled services

I just purchased a new car and someone from b sure called me and advced me on the cheapeast insurance, after evaluating the insurance given whic was Anderson, i wasnt happy with the services and i immidiately cancelled their service, but the compaby b sure still went onto my account and debited R950.00 last months after i cancelled, again on the 30th of September they went again and debited R1050.00 on my account. As a consimer i have a right to cancel if im not happy and not pay for the services i didnt utilise. For the mere fact that they can go onto my account and take what ever amount they want, that is not acceptable.Its ***** and its *******.

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Replies (1)
Bsure Insurance Advisors
Bsure Insurance Advisors's reply02 Oct 2015, 08:15
Official
Hello SelbyNkosi,

Thank you for bringing your complaint to light.

We will be in touch shortly to reach resolution hereof.

Kindest regards,

Trevor Douglas.
Operations Manager (EXCO)

B-Sure Africa Insurance Brokers
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