DF
Donovan F
1 reviews | Active since Feb 2015
01 Feb 2015, 09:19
Cancelled Policy Effective Immediately
I cancelled my policy effective IMMEDIATELY with Anderson Insurance Underwriters via the Broker, B Sure Africa. <br> <br> All I was told to do was send an email to the agent I dealt with on the phone from B Sure Africa. I did this within 5 minutes of ending the call. No reply was received from the email. <br> <br> This morning, the debit order still comes off my account for the insurance that I had cancelled. Ridiculous. I was warned by a friend that I should put a stop order on it, but I did not want to risk a mark against my name re my credit rating. <br> <br> I would appreciate it if my premium would be reversed and paid back into my account as I am NO LONGER INSURED with Anderson!!!
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Replies (1)Bsure Insurance Advisors's replyOfficial
02 Feb 2015, 07:35Hello DonFroon,
thank you for bringing your complaint to light.
We will be in touch shortly to achieve resolution.
Kindest regards,
Trevor Douglas
Operations Manager (EXCO)
thank you for bringing your complaint to light.
We will be in touch shortly to achieve resolution.
Kindest regards,
Trevor Douglas
Operations Manager (EXCO)
Bsure Insurance Advisors's reply02 Feb 2015, 07:35
Official
Hello DonFroon,
thank you for bringing your complaint to light.
We will be in touch shortly to achieve resolution.
Kindest regards,
Trevor Douglas
Operations Manager (EXCO)
thank you for bringing your complaint to light.
We will be in touch shortly to achieve resolution.
Kindest regards,
Trevor Douglas
Operations Manager (EXCO)
