BSURE WITH NO RESPONSE

Hey been working with 100 insurance before made Bsure have a brilliant and sharp Broker by the name of Emile On the 2nd of May had them close 4 leads of me before the 3pm cutt off Haven't got paid for any of my deals yet never had a problem with them before first time experiencing it its nearly a week since the day i did those leads and still no confirmation on whats going on HEAD OFFICE is too no use can't get back to me aswell is there anyone i can contact regarding this matter because i truly feel that this unfair and want answers and please stop using the phrase "refer a client today get paid in 24 hours "its sickening to think I've been waiting for days for feedback from a HR not a broker because Emile has done a brilliant job