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jaysen R

1 reviews | Active since Nov 2013

02 Sept 2025, 11:42

BSURE *****ulently opening policies in my name and debiting me

After a request to cancel any services, i still receive documents for apparently a "car hire policy" and these people still debited me again this month.

I have no option now but to take legal action as they are *****ulently opening policies in my name under other companies. I then cannot cancel these with the companies directly. Yet, Be Sure is debiting the money.

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Replies (2)
Bsure Insurance Advisors
Bsure Insurance Advisors's reply02 Sept 2025, 14:15
Official
Good day Jaysen,

We have assigned your concerns to a dedicated advisor who will be in touch.

Thank you for bringing this to our attention.

Sincerely,
Samantha

The Solutions Centre
Bsure Insurance Advisors
Bsure Insurance Advisors's reply17 Nov 2025, 04:31
Official
Good day Jaysen, 

Thank you for raising your concern with us. 

I have been advised that you have been contacted by one of our advisors, who confirmed your refund due to the delay in cancellation.
Cancellation has since been processed accordingly. This concludes that your query has been resolved. 

If you require our services in the future, please feel free to reach out to us at ***.

Kind regards, 
Samantha

The Solutions Centre