BSure Insurance Advisor's are a ****!

At first you'd actually believe that the people from BSure are super helpful until money is taken out from your account with your knowledge. BSure and I had an agreement with FFW insurance and there was an activation fee that was required that was a "once-off" thing! I was in the process of getting a car until the dealership told me after that I'd require a certain amount of deposit when initially that wasn't the case. I trusted the salesman who tried to get me the car hence I went on with the process. He then introduced me to BSure insurance to take out a policy for the car and excellent I agreed! I agreed to an amount of R1078,45 for the insurance and a R580 for the activation for BSure getting me the policy. Unfortunately I did not get the car and a guy called Pedro confirmed that the policy has been cancelled and that they have received confirmation from the dealership that there was a non delivery however, on the 31st of August an amount of R1078,45 was debited for First for woman insurance and R850 for BSure insurance. I called BSure and Pedro apologized saying they working on my refund. Which was a lie because again on the 1st of September, and amount of R210 was debited, that I disputed understanding how it would tarnish my name. I wrote an email and "they apologized" which was another lie... I am writing this review because another R445 has been debited from my account! Pedro keeps saying he will come back to me with feedback on the refund status but clearly that is not the case. I want my money back into my account. I called FFW and I was informed that BSure blocked them from being able to refund me! WHY! Who exactly was I going to be paying insurance? I want my money back into my account. THATS ****EN IT