BM
Banele M

1 reviews | Active since Sept 2023

02 Oct 2024, 11:04

Bsure insurance

I need my money! You guys debit and block debit orders. May I please get a refund for my money

0
Replies (3)
Bsure Insurance Advisors
Bsure Insurance Advisors's reply02 Oct 2024, 12:01
Official
Good day Banele, 
 
Thank you for raising this concern with us. 
We have assigned your concerns to a dedicated Advisor who will be in touch to assist further.
  
Kind regards, 
Samantha 

The Solutions Centre 

Bsure Insurance Advisors
Bsure Insurance Advisors's reply07 Oct 2024, 11:38
Official
Hello Banele, 

We would like to assist in resolving this concern for you, I have been advised that a dedicated Advisor has tried reaching out and has not successfully gotten in touch with you.

Please respond to our emails with a suitable time to take our calls or feel free to reach out to ***. 
 
Sincerely, 
Samantha
 
The Solutions Centre
Bsure Insurance Advisors
Bsure Insurance Advisors's reply16 Oct 2024, 15:11
Official
Dear Banele,

Thank you for raising your concern, I have been advised that you have been contacted by Chancellor, and your debit order query was explained and resolved.

We’ve confirmed that the activation fee concerns were discussed with you and that you’ve agreed there is no refund due.

If you need anything else, please feel free to reach out to ***.
Alternatively, please feel free to reach out to your dedicated Advisor.

Sincerely,
Samantha

The Solutions Centre