ES
Emile S
1 reviews | Active since Jan 2021
29 Apr 2021, 07:55
BSURE - ******
I have never entered into an agreement with BSURE yet they have taken R1350 from my banking account. I have never heard of them nor do I carry knowledge of them. No answer on their phone line either.
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Bsure Insurance Advisors's replyOfficial
29 Apr 2021, 08:39Good day Emile,
Thank you for bringing this to our attention, we will certainly look into this and revert back to you. We have moved your complaint into the investigation with the relevant manager and we will be in touch soon with further advice.
We certainly do not deduct anything where there is no mandate in place between us and our clients, so we’re sure this is simply a matter of misunderstanding.
Kindest regards,
B-Sure Africa Insurance Brokers
Complaint Resolution
Thank you for bringing this to our attention, we will certainly look into this and revert back to you. We have moved your complaint into the investigation with the relevant manager and we will be in touch soon with further advice.
We certainly do not deduct anything where there is no mandate in place between us and our clients, so we’re sure this is simply a matter of misunderstanding.
Kindest regards,
B-Sure Africa Insurance Brokers
Complaint Resolution
Bsure Insurance Advisors's reply29 Apr 2021, 08:39
Official
Good day Emile,
Thank you for bringing this to our attention, we will certainly look into this and revert back to you. We have moved your complaint into the investigation with the relevant manager and we will be in touch soon with further advice.
We certainly do not deduct anything where there is no mandate in place between us and our clients, so we’re sure this is simply a matter of misunderstanding.
Kindest regards,
B-Sure Africa Insurance Brokers
Complaint Resolution
Thank you for bringing this to our attention, we will certainly look into this and revert back to you. We have moved your complaint into the investigation with the relevant manager and we will be in touch soon with further advice.
We certainly do not deduct anything where there is no mandate in place between us and our clients, so we’re sure this is simply a matter of misunderstanding.
Kindest regards,
B-Sure Africa Insurance Brokers
Complaint Resolution