Bad service from Mbali

I took out a policy with you guys but the premiums were expensive and then I took out with auto and general through Stabdardbank which want 3k lessor… now you telling me I should pay the 1200 for admin! Where have you heard of that??? And the ok girl was very rude on the phone, calling her friends to pretend like managers when I asked to speak to a manager..

I will not be paying the R1200 your premiums are very expensive and yes I took out the car with your insurance but the day before I took delivery of the vehicle I had already had insurance with auto and general which was way cheaper

So does it mean I must still pay them as well?

Stop debiting my account!