MM
Mbali M

1 reviews | Active since Aug 2021

25 Aug 2021, 15:31

B-sure properties agent Dumsane Magagula lacks integrity

I had planned on getting a home for my kids last year and a colleague referred me to one of your Agents Mr Dumsane Magagula in Bedford ... He asked for all my personal documents and ran a pre-qualification for me,after that he took me to a few properties around the Kensington area but I did not like the area.... I then decided to look around the east rand and found something I liked... He told me I needed to pay a R10 000.00 upfront fee for the lawyers... I did make that payment and I have proof. Mr Magagula has been playing hide and sick since August last year till this day I do not have a home for my kids... I would like a full refund as I don't want any business with B-sure anymore... He is no longer accessible on his phone and email address and it's only later (now that he is no where to be found) that I realized that I actually sent the money into his personal account.

Your assistance will be of great use

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Replies (1)
Bsure Insurance Advisors
Bsure Insurance Advisors's reply01 Sept 2021, 07:20
Official
 Good day Mbali,  We’re really bummed that we couldn’t help you find the perfect home for you and your little ones. We unfortunately no longer have Dumisani Magagula as one of our employees and it has been brought to our attention that since we parted ways, there might have been ********** activity on his part. We have opened a case in this regard, and we would recommend that you do the same just to speed up the process. If there are any developments regarding this, we will let you know. Should you require any further assistance from us, please do not hesitate to contact us.  Our kindest regards, Complaints Resolutions