B-Sure of BAD service.

The service is absolutely shocking to the extent that I have cancelled the policy after one day. Interesting that when I telephonically requested for the policy to be cancelled with immediate effect I was told that someone will call me back which they never. I also sent an email to *** to cancel the policy and shortly afterwards the first months debit order went off my bank account....coincidence?Also interesting is that if you log in to the Kingprice self service portal and you request your policy documents as message come up stating you should request your documents from the broker, why? Why cant I access my insurance documents directly from King Price? These should be exactly the same documents? Strange? I would recommend that you very carefully consider your decision before you do any business with this company or King Price Insurance. Then there is obviously the R1200 they take, should this be refundable if you cancel within a certain period of time? Perhaps the ombudsman can answer that question for me.