TF
Tony F
1 reviews | Active since Mar 2020
12 Mar 2020, 13:16
B-Sure Insurance - Theives
This company does not do proper FICA vetting of clients. One of their clients gave my account number as their own so B-Sure just debited my account *******ly without checking and now refuse to refund the R1,663 ****** from my account.
Helpful (0)
Replies (2)0
Replies (2)
Bsure Insurance Advisors's replyOfficial
12 Mar 2020, 15:50Dear Tony,
Thank you for bringing this to our attention, we constantly strive towards customer satisfaction.
This complaint has been escalated to executive management, you should receive finality of this during the co**** of the day.
Kindest regards,
B-Sure Africa Insurance Brokers
Complaint Resolution
Thank you for bringing this to our attention, we constantly strive towards customer satisfaction.
This complaint has been escalated to executive management, you should receive finality of this during the co**** of the day.
Kindest regards,
B-Sure Africa Insurance Brokers
Complaint Resolution
Bsure Insurance Advisors's reply12 Mar 2020, 15:50
Official
Dear Tony,
Thank you for bringing this to our attention, we constantly strive towards customer satisfaction.
This complaint has been escalated to executive management, you should receive finality of this during the co**** of the day.
Kindest regards,
B-Sure Africa Insurance Brokers
Complaint Resolution
Thank you for bringing this to our attention, we constantly strive towards customer satisfaction.
This complaint has been escalated to executive management, you should receive finality of this during the co**** of the day.
Kindest regards,
B-Sure Africa Insurance Brokers
Complaint Resolution
Bsure Insurance Advisors's replyOfficial
13 Mar 2020, 10:58Dear Tony,
We thank you for your patience during our investigation.
We have finalized your complaint and can confirm that you have been in touch with our Operations Director, all your queries and requirements have been actioned and all is now in order.
We apologize for any inconvenience caused and wish you a wonderful weekend ahead!
Best regards.
B-Sure Africa Insurance Brokers
Complaint resolutions
We thank you for your patience during our investigation.
We have finalized your complaint and can confirm that you have been in touch with our Operations Director, all your queries and requirements have been actioned and all is now in order.
We apologize for any inconvenience caused and wish you a wonderful weekend ahead!
Best regards.
B-Sure Africa Insurance Brokers
Complaint resolutions
Bsure Insurance Advisors's reply13 Mar 2020, 10:58
Official
Dear Tony,
We thank you for your patience during our investigation.
We have finalized your complaint and can confirm that you have been in touch with our Operations Director, all your queries and requirements have been actioned and all is now in order.
We apologize for any inconvenience caused and wish you a wonderful weekend ahead!
Best regards.
B-Sure Africa Insurance Brokers
Complaint resolutions
We thank you for your patience during our investigation.
We have finalized your complaint and can confirm that you have been in touch with our Operations Director, all your queries and requirements have been actioned and all is now in order.
We apologize for any inconvenience caused and wish you a wonderful weekend ahead!
Best regards.
B-Sure Africa Insurance Brokers
Complaint resolutions