B-Sure Africa Insurance Brokers

I have had terrible experience with these brokers. My car was written off last year and King Price continued to debit me. I sent countless emails to both B-Sure Africa and King price and no response whatsoever. B-Sure Africa had the audacity to send me an update schedule with a price increase of a car that's listed and written off and settled on the very same document. I responded to that email but got what they are good at silence