TD
Thembekile D
1 reviews | Active since Jul 2021
27 Jul 2021, 05:25
Account debited without approval
My account was debited without my approval, I don't even know who you are or what you do... Please reverse my money and cancel the account because I never approved it.
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Replies (2)
Bsure Insurance Advisors's replyOfficial
27 Jul 2021, 09:12 Good morning, Thembekile
We’re not saying we’re people-pleasers, but we definitely always want to make sure that anyone we do business with is happy with us. Any amount that we deduct is most likely our once-off admin fee, so please give us a moment just to have a look into what happened. A manager is handling this, and we will get back to you soon. Our kindest regards, Complaints Resolutions
We’re not saying we’re people-pleasers, but we definitely always want to make sure that anyone we do business with is happy with us. Any amount that we deduct is most likely our once-off admin fee, so please give us a moment just to have a look into what happened. A manager is handling this, and we will get back to you soon. Our kindest regards, Complaints Resolutions
Bsure Insurance Advisors's reply27 Jul 2021, 09:12
Official
Good morning, Thembekile
We’re not saying we’re people-pleasers, but we definitely always want to make sure that anyone we do business with is happy with us. Any amount that we deduct is most likely our once-off admin fee, so please give us a moment just to have a look into what happened. A manager is handling this, and we will get back to you soon. Our kindest regards, Complaints Resolutions
We’re not saying we’re people-pleasers, but we definitely always want to make sure that anyone we do business with is happy with us. Any amount that we deduct is most likely our once-off admin fee, so please give us a moment just to have a look into what happened. A manager is handling this, and we will get back to you soon. Our kindest regards, Complaints Resolutions
Bsure Insurance Advisors's replyOfficial
28 Jul 2021, 16:40 Good day, Thembekile
We’re happy that we’ve cleared the air and can confirm that the amount was indeed a once-off debit. A grand kudos to you for your cooperation. If there is anything else that you’d like to chat to us about, please do not hesitate to contact us. Our kindest regards, Complaints Resolutions
We’re happy that we’ve cleared the air and can confirm that the amount was indeed a once-off debit. A grand kudos to you for your cooperation. If there is anything else that you’d like to chat to us about, please do not hesitate to contact us. Our kindest regards, Complaints Resolutions
Bsure Insurance Advisors's reply28 Jul 2021, 16:40
Official
Good day, Thembekile
We’re happy that we’ve cleared the air and can confirm that the amount was indeed a once-off debit. A grand kudos to you for your cooperation. If there is anything else that you’d like to chat to us about, please do not hesitate to contact us. Our kindest regards, Complaints Resolutions
We’re happy that we’ve cleared the air and can confirm that the amount was indeed a once-off debit. A grand kudos to you for your cooperation. If there is anything else that you’d like to chat to us about, please do not hesitate to contact us. Our kindest regards, Complaints Resolutions