Absolutely no service

Absolutely no service. It took them almost 4 weeks to update one item on my new insurance policy with Kings Price. They have no idee how motor vehicle insurance works. One call I made to Kings Price resolved my question. BSure threatened me that I do not have any cover even though my policy at Kings Price were in place and premiums paid. They do not listen to customers and keep talking over me when I tried to explain. Still no Netstar on my policy when Netstar was activated 29 November 2024. Absolutely appalling "service". I am working to recover my service fees paid to them.