DISAPOINTED AND ANGRY

I have recently purchased a scanncut m900. The 2 mats I received with this machine.

The adhesive on this mats where off after only using it a few times. I phoned in and was advised to clean it with baby wipes after every use. I bought a new mat and only used it 3 times and VOILA adhesive is off. Not even paper will stick on it.

I keep my dust cover on between loads and when not using it.

My dust cover is also cleaned after every use.

The service I am getting from Brother is pathetic to say the least. I paid R7 000.00 for my machine plus I purchased my rhinestone kit which was R1 400.00. I also purchased a laser printer for my foiling for R1 200. If you add this all up I have spent nearly R10 000.00 with this company and this the service I am getting.

I will NEVER recommend a scanncut machine to ANYBODY. This is absolutely disgusting service and a VERY poor product.