NPS Score
100
Recommended: Very Likely
Oct '25 - Sep '26
Frequently Asked Questions About Brother South Africa
How is Brother South Africa rated on Hellopeter?
Hellopeter has tracked Brother South Africa across 33 reviews. Brother South Africa hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Brother South Africa? Write a review to help others decide.
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Dec 2025
SHOCKING SERVICE
We are HIGHLY dissapointed with Brother. We purchased the VR Emroidery Machine in April through Metro Home PTA. we received NOTHING in form of training etc. We then PURCHSED tickets to the Hobby-X to see a consultant at the show, when speaking to someone they informed us that we were meant to get traing HOWEVER they took our details and said they would contact us on 04/05/2026. NOTHING!!!!! we have sent numerous emails and have had absolutely ZERO response!!! Its DISGUSTING that you spend R80K on a machine and then CRICKETS!!! how do you expect people to start a busines when you get zero support!! there is no physical place for us to go and enquire what is what, the supplier says we must email brother support!! seriously how do you expect your brand to be mentioned or grow when you have zero support!!
1 reviews | Active since Dec 2025
SHOCKING SERVICE
We are HIGHLY dissapointed with Brother. We purchased the VR Emroidery Machine in April through Metro Home PTA. we received NOTHING in form of training etc. We then PURCHSED tickets to the Hobby-X to see a consultant at the show, when speaking to someone they informed us that we were meant to get traing HOWEVER they took our details and said they would contact us on 04/05/2026. NOTHING!!!!! we have sent numerous emails and have had absolutely ZERO response!!! Its DISGUSTING that you spend R80K on a machine and then CRICKETS!!! how do you expect people to start a busines when you get zero support!! there is no physical place for us to go and enquire what is what, the supplier says we must email brother support!! seriously how do you expect your brand to be mentioned or grow when you have zero support!!
1 reviews | Active since May 2022
5 Year on site warranty - lie
5 Year On Site Warranty - Brother Colour MFC printer problems when coming to fix unit. Since new, when using the manual feeder tray to print, it steamed and the paper was burnt!!!
1 reviews | Active since May 2022
5 Year on site warranty - lie
5 Year On Site Warranty - Brother Colour MFC printer problems when coming to fix unit. Since new, when using the manual feeder tray to print, it steamed and the paper was burnt!!!
1 reviews | Active since Mar 2009
Dreadful staff on duty Saturday 18 the Oct
The 2 women working in the store are beyond vulgar. I saw them both standing on the pavement outside the shop this morning hurling abuse at an older Durbanville lady and swearing loudly while laughing and performing line they were in a shebeen.
1 reviews | Active since Mar 2009
Dreadful staff on duty Saturday 18 the Oct
The 2 women working in the store are beyond vulgar. I saw them both standing on the pavement outside the shop this morning hurling abuse at an older Durbanville lady and swearing loudly while laughing and performing line they were in a shebeen.