BV
Barry V
1 reviews | Active since Sept 2019
02 Aug 2020, 11:27
Zero response to queries
Apparently SBSA has handed my son's student loan account over to Brooks & Luyt. In 3 months we have not had any response from them - I contacted them by e-mail, by their COVID-19 line, by their WhatsApp line or any other method.
I need to make arrangement but they do not communicate- how can I?
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Replies (1)
Brooks and Luyt's replyOfficial
03 Aug 2020, 07:53Good day
Thank you for bringing this matter to our attention and kindly accept our apology for any inconvenience caused.
Can you kindly send me an email with either your reference or ID number to complaints(at)brooksluyt.co.za so that we can assist you accordingly.
Kind Regards
Thank you for bringing this matter to our attention and kindly accept our apology for any inconvenience caused.
Can you kindly send me an email with either your reference or ID number to complaints(at)brooksluyt.co.za so that we can assist you accordingly.
Kind Regards
Brooks and Luyt's reply03 Aug 2020, 07:53
Official
Good day
Thank you for bringing this matter to our attention and kindly accept our apology for any inconvenience caused.
Can you kindly send me an email with either your reference or ID number to complaints(at)brooksluyt.co.za so that we can assist you accordingly.
Kind Regards
Thank you for bringing this matter to our attention and kindly accept our apology for any inconvenience caused.
Can you kindly send me an email with either your reference or ID number to complaints(at)brooksluyt.co.za so that we can assist you accordingly.
Kind Regards