AS
Alisha S
1 reviews | Active since Jun 2012
11 Dec 2015, 13:31
WRONGFULLY DEBITING MY BANK ACCOUNT
Hi<br> <br> As you may know every corporate institutions today has recorded telephone conversations.<br> I confirmed and agreed to my bank account being debited on the 25th of every month for my credit card repayment. However, Brooks and Luyt attorneys have created a NIDO track debit on my bank account which deducts money from you account as soon as you have enough moneys available to fulfill a debit to the amount of your installment due. I did not authourise my bank account to be NIDO tracked<br> <br> I received a sms \REMINDER TO PAY YOUR STANDARD BANK CREDIT CARD ON THE 09.12.2015.<br> Today 11.12.2015 R800 was deducted from my account
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Brooks and Luyt's replyOfficial
14 Dec 2015, 10:16Hello Asumer,
We refer to the complaint received on 11 December 2015 and hereby confirm that we act on behalf of Standard Bank.
We further confirm that the matter has been escalated to our Attorney overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.
We refer to the complaint received on 11 December 2015 and hereby confirm that we act on behalf of Standard Bank.
We further confirm that the matter has been escalated to our Attorney overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.
Brooks and Luyt's reply14 Dec 2015, 10:16
Official
Hello Asumer,
We refer to the complaint received on 11 December 2015 and hereby confirm that we act on behalf of Standard Bank.
We further confirm that the matter has been escalated to our Attorney overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.
We refer to the complaint received on 11 December 2015 and hereby confirm that we act on behalf of Standard Bank.
We further confirm that the matter has been escalated to our Attorney overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.