Worst service ever!!!

Worst service ever!!! They called and harrased me for payment. On my last payment they deducted more than they should've. I sent numerous emails to follow up on my refund it's been 3 months and the manager Poppy just ignores my requests. She gets very rude in her emails. Absolutely ridiculous and no pride in their work. No effort to follow up with their client. I'm sick of these people wish I never paid them.