DO
Deon O

1 reviews | Active since Oct 2017

20 Dec 2018, 18:42

Worst service

Worst call centre ever!!! Called 5 times. Was on hold then someone picks up and immediatly ends the call??? There is a problem with an account and want to sort it out.

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Replies (1)
Brooks and Luyt
Brooks and Luyt's reply21 Dec 2018, 06:45
Official
We refer to the complaint received on 20 December 2018 and hereby confirm that we act on behalf of WesBank.

We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.

We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.