WORST CUSTOMER SERVICE AND EXPERIENCE

Worst experience with them. They are quick to set up a debit order, but forgot to cancel the previous one, hence paying twice for the same account. After contacting them, they promised to pay the additional amount over to me. It has now been almost a month, and still no refund.

Excuse received: " Kindly accept our apology for the dissatisfactory experience, customer satisfaction is always a number one priority for us and our clients. Please be advised that we are prioritizing your email and will get back to you as soon as we possibly can."