WOOLWORTHS TAKE NOTE !!!

Brookes and Luyts attorneys have the most rude and *********** customer services consultants. I requested an updated statement via email two weeks ago and followed up with phone calls to no avail. I was told it takes 48-72 hours. Still nothing to date. The icing on the cake was my follow up today with a consultant by the name of Jayton . No sense of customer care or assistance was displayed in his manner and tone .Also I was then advised it takes 14-21 working days to receive a statement!!. A whole month just for and updated statement ?? If this is the caliber of company that WOOLWORTHS employs to assist with their debt collection they should be made aware of the manner in which they conduct themselves and the level of service to past and possibly future clientele.