Woolworths Financial Services / Woolworths Credit

I struggled to pay my Woolworths credit and it was then handed over to brooks and lyt, They offered me a discount to close of my account which I accepted and settled my account in December 2014 at Woolworths Waterfront, I then called Brooks and Lyt to advise them of my payment and i was told it is not reflectingi waited and waited for their call up until this year ,i then recieved a letter from woolworths Advising me that my account has been closed they have received my request to close the account but up until now on my credit report it still shows that i am in debt with woolworths , the amount is not removed from my list of creditors and not update has been made on my profile,i need the adjustment made please.I have called brooks and lyt on several occasions but we not moving foward.