1 reviews | Active since Aug 2016
what a joke - bad customer service and no idea what is going on in their business!!!!!!!!
i have now had enough of you phoning me constantly.
what is so difficult in sending me a settlement letter.
i received a phone call from Lance in connection with my Settlement for my outstanding loan.
i settled the account within 2 days. sent the proof of payment and still im getting phone calls every single day!!! why are you phoning me??
I'm sure this is a **** because Absa cant even give me any information about the account!!
consultant just phoned me now and confirmed who i am. he paused and stopped talking (still hearing people laughing and shouting in the back round) and all of a sudden the phone goes dead. phone the offices spoke to a lady and she said she can only give me Bongiwe's supervisors number WHO PHONED ME 2 MINUTES BEFORE I MADE THE PHONE CALL!!!!!!.
SURPRISE SURPISE
NO ANSWER!!!!!!!!!!
We refer to the complaint received on 14 September 2017 and hereby confirm that we act on behalf of ABSA Bank.
We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.
We refer to the complaint received on 14 September 2017 and hereby confirm that we act on behalf of ABSA Bank.
We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.