1 reviews | Active since Apr 2012
Utter incompetence
I just cannot understand the intelligent of people working at Brook & Luyt. I had an account with FNB and due to my retrenchment i was in default. However i have been paying this **** company Brook & Luyt on time or date before . Now i get a call that i am in default payment and this is after i had spoken to a consultant informing her that i got paid early and therefore i made payment early for the month. Now i am getting calls after calls . Can any intelligent manager sort out your **** staff or send them for training. How the hell do a bank do business with your company. Well i have blocked all your funny numbers and if you want to take me or have me listed for default then you will have a fight coming your way. I have all my proof of payment . So go on and do your part and i will do my part through my legal team. I am back in the working world and i will have the money now to fight your company. contact me on **********
We refer to the complaint received on 12 June 2018 and hereby confirm that we act on behalf of First National Bank.
We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.
Best regards,
We refer to the complaint received on 12 June 2018 and hereby confirm that we act on behalf of First National Bank.
We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.
Best regards,
