MV
Mariska V
1 reviews | Active since May 2011
19 Apr 2018, 09:42
Utter incompetence
This company is utterly ***********, they tell me my payment didn't go off so I send them proof that it did, THREE days later and one Cindy Gumede still hasn't got a proper answer as to what exactly their problem is, I just get an email stating: Please note that matter has been escalate to the manager for further assistance.
They can't even speak proper English. Useless.
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Brooks and Luyt's replyOfficial
19 Apr 2018, 10:07We refer to the complaint received on 19 April and hereby confirm that we act on behalf of Woolworths.
We further confirm that the matter has been escalated to the Portfolio Manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.
Best regards,
Brooks and Luyt's reply19 Apr 2018, 10:07
Official
We refer to the complaint received on 19 April and hereby confirm that we act on behalf of Woolworths.
We further confirm that the matter has been escalated to the Portfolio Manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.
Best regards,