Useless!!!

<p>Brooks and Luyt contacted me concerning an overdue account. We made payment arrangements ,and was told once the full amount is paid, I will receive a Paid Up Letter. I have since paid Up the account, on the 25/10/2016 . </p> <p> </p> <p>I am still receiving threatening SMS's from Brook and Luyt. I phoned them and the consultant stated that I should ignore those SMS's ,and that the paid Up letter takes between 10 - 14 business days. </p> <p>Bare in mind that I am to receive this paid Up letter via email. </p> <p> </p> <p>Now, today, is the 18th business day. </p> <p> </p> <p>I phoned them yesterday, they hung up on me. </p> <p> </p> <p>I phoned them today, they hung up on me. </p> <p> </p> <p>As soon as I give them my Identity Number, they cut the call. </p> <p> </p> <p>We made arrangements, and I paid as promised, now these people need to do their part. </p> <p> </p> <p>Frustrated!! </p>