EN
Eunice N

1 reviews | Active since Nov 2018

18 Feb 2022, 09:19

UNPROFFESSIONAL, RUDE AND ALWAYS CONFUSED

I HAVE MADE AN ARRANGEMENT TO PAY MY ABSA ACCOUNT AND HAVE BEEN DOING SO WITHOUT FAIL. NOW I AM RECEIVING NUMEROUS CALLS AND MESSAGES AT WORK AND THE CONSULTANT IS SO CONFUSED AS IF THEY DONT KEEP ANY RECORDS OF THE PAYMENTS. YESTERDAY I RECEIVED A MESSAGE FROM RECEPTION TO CALL SIPHOKUHLE FROM BRROKS AND LUYT. THEY ARE HARRASING ME AS I AM RECEIVING CALLS EVERYDAY. AND WHEN YOU CALL BACK CONSULTANTS DONT EVEN KNOW WHY THEY CALLING

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Replies (1)
Brooks and Luyt
Brooks and Luyt's reply21 Feb 2022, 08:24
Official
Good day

Please accept our apology for any inconvenience and frustration caused.

Please be advised that this has been escalated to the relevant department for further  assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.