JH
Jaco H

1 reviews | Active since Jun 2014

04 Jul 2018, 11:19

Unprofessional services and harassment with phone calls

Once again after my previous complain they still Harrass me with phone call and sms. Their supervisor called me after the previous complained and said they will correct it. Still after thus I am receiving between 2 to 7 calls per day and yet after I have made payment towards my account. This is realy bad bad bad service. I will block each and every phone call from Brookes and Luyt and will hang up every call from today.

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Replies (1)
Brooks and Luyt
Brooks and Luyt's reply04 Jul 2018, 14:11
Official

We refer to the complaint received on 4 July 2018 and hereby confirm that we act on behalf of the JD Group.

We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.

We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.