GG
Gavin G
1 reviews | Active since Jul 2016
25 Sept 2024, 13:38
Unprofessional service
I received a message from Lungile Mbokazi on the 3 September informing me that my statement has been requested. To date i have not received a statement with my outstanding balance on my Nedbank credit card, keeping in mind that I requested a statement long before that already
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Replies (1)
Brooks and Luyt's replyOfficial
26 Sept 2024, 09:20Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Brooks and Luyt's reply26 Sept 2024, 09:20
Official
Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team