IW
Ilene W

1 reviews | Active since May 2016

14 Dec 2021, 19:10

UNPROFESSIONAL SERVICE

WESBANK, your lawyers that you are using, Brooks & Luyt, is harassing us now.

We received paid up letters for two accounts from WesBank. Brooks & Luyt keeps on phoning us and when we answer the call there is no response from the other side. This is very unprofessional.

I request that WESBANK send the paid up letters from their side and apologies to us in writing for this harassment.

0
Replies (1)
Brooks and Luyt
Brooks and Luyt's reply15 Dec 2021, 08:07
Official
Good day

Please accept our apology for any inconvenience and frustration caused.

Please be advised that this has been escalated to the relevant department for further  assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.