NB
Nhlakanipho B

1 reviews | Active since Dec 2017

19 Dec 2017, 11:39

Unprofessional

Upon calling Brooks and Luyt Inc. I was appalled and frustrated at their lack of professionalism and sense of urgency. They promised to assist haven't up until today. Whose responsibility is it to collect this debt? I have attempted to settle it but they don't seem like they know what they are doung

0
Replies (1)
Brooks and Luyt
Brooks and Luyt's reply19 Dec 2017, 12:19
Official

We refer to the complaint received on 19 December 2017 and hereby confirm that we act on behalf of Wesbank.

We further confirm that the matter has been escalated to the Portfolio Manager overseeing the respective portfolio for investigation.

We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.