Unprofessional
<p>I have been receiving countless sms' from Brooks & Luyt threatening me and telling me the Sheriff of the Court has been dispatched to give me a summons for an outstanding payment to Woolworths. I have paid it about 5 weeks ago! My husband called their offices a number of times and they confirmed seeing the payment on my account!!The last person to cofirm this was Dominisa on 20/05/17. Come on guys! First make sure someone is actually guilty before threatening them. This is harassment in the highest degree. </p>
We refer to the complaint received on 30 May 2017 and hereby confirm that we act on behalf of Woolworths.
We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.
We refer to the complaint received on 30 May 2017 and hereby confirm that we act on behalf of Woolworths.
We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.
Thank you for your response.
Please be so kind as to send me an email with your findings as I do not receive calls. It was to be escalated weeks ago! In the meantime, please stop sending me threats as there is nothing amicable about that! I received ANOTHER one (twice today) at 14:17. You acknowledge payment therefore the internal issues as to why your records don't reflect this is certainly not my fault.
I will greatly appreciate it if you would resolve the issue.
Thank you for your response.
Please be so kind as to send me an email with your findings as I do not receive calls. It was to be escalated weeks ago! In the meantime, please stop sending me threats as there is nothing amicable about that! I received ANOTHER one (twice today) at 14:17. You acknowledge payment therefore the internal issues as to why your records don't reflect this is certainly not my fault.
I will greatly appreciate it if you would resolve the issue.