1 reviews | Active since Jul 2017

28 Jul 2017, 09:48

******** Harassment!!

<p>You have been phoning me from 7am in the morning till 7pm at night up to 8 times a day and just before I can answer you put the phone down in my ear, just to phone me back again 30 minutes later and doing the same thing. I have phoned and emailed you requesting my Statement in order for me to make payment, yet you are too lazy and incompetant to do that, so instead you send your little minions to HARRASS me daily! Unacceptable - you are the worste company I have ever dealt with and should legally be shut down! Shame on FNB for using these ****s as the lawyers to deal with your dirty work. Although that said, FNB Credit Card you are just as bad as these ****s, I have been trying to pay my credit card for the past 6months without any luck just because it is not connected to a bank account!!!! </p>

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Replies (1)
Brooks and Luyt
Brooks and Luyt's reply28 Jul 2017, 10:10
Official

We refer to the complaint received on 28 July 2017 and hereby confirm that we act on behalf of First National Bank.

We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.

We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.