CZ
Catherine Z
1 reviews | Active since Jul 2020
27 Jul 2020, 12:33
Unhelpful Service
Brooks and Luyt keeps phoning me but when I answer the phone no one speaks to me and eventually I hang up after several minutes. I have tried phoning back but no one answers. The one time that someone answered, they were incredibly rude but I still tried to be cooperative. Unfortunately I am still waiting for them to forward me the details of what I need to send and where I need to send it and this was 3 months ago.
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Replies (1)
Brooks and Luyt's replyOfficial
27 Jul 2020, 17:20Good day
Thank you for bringing this matter to our attention and kindly accept our apology for any inconvenience caused.
Can you kindly send me an email with either your reference or ID number to complaints(at)brooksluyt.co.za so that we can assist you accordingly.
Kind Regards
Thank you for bringing this matter to our attention and kindly accept our apology for any inconvenience caused.
Can you kindly send me an email with either your reference or ID number to complaints(at)brooksluyt.co.za so that we can assist you accordingly.
Kind Regards
Brooks and Luyt's reply27 Jul 2020, 17:20
Official
Good day
Thank you for bringing this matter to our attention and kindly accept our apology for any inconvenience caused.
Can you kindly send me an email with either your reference or ID number to complaints(at)brooksluyt.co.za so that we can assist you accordingly.
Kind Regards
Thank you for bringing this matter to our attention and kindly accept our apology for any inconvenience caused.
Can you kindly send me an email with either your reference or ID number to complaints(at)brooksluyt.co.za so that we can assist you accordingly.
Kind Regards