1 reviews | Active since May 2016

17 Aug 2016, 05:10

Un-professional conduct

<p>Consistant harrasment to family members by this law firm. FNB unable to exercise control over them after issueing instructions for them to cease immeadiately. Shockingly poor conduct/service from both parties</p>

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Replies (2)
Brooks and Luyt
Brooks and Luyt's reply17 Aug 2016, 05:26
Official

We refer to the complaint received on 17 August 2016 and hereby confirm that we act on behalf of First National Bank.

We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.

We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.

's update17 Aug 2016, 16:59
Reviewer Update

Looking at previous complaints lodged on Hellopeter this is an ongoing practice from Brooks & Luyt so my opinion is that this type of behaviour should have been stopped a long time ago. Why hasn't it?