EG
Evita G
1 reviews | Active since May 2023
07 Jun 2023, 10:28
True Shocker!
I cannot believe these people. I have been assured that this matter will be resolved and yet I'm still getting up to 5 phone calls AND emails on a daily basis - even after I have sent proof of payment. Please can your people communicate with each other and stop harassing me. This is my third complaint regarding the same situation. @*** !!!!!
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Replies (1)
Brooks and Luyt's replyOfficial
08 Jun 2023, 08:03Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Best regards,
Brooks and Luyt's reply08 Jun 2023, 08:03
Official
Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Best regards,