RE
Renaldo E

1 reviews | Active since Jul 2011

23 Mar 2015, 16:54

they do not deliver section 129 notice as per NCA

I asked Pusho Tshabalala for the track and trace number in an e-mail on the 28th of January 2015. He only gave me an answer 2015-03-13. In the mean time they went ahead to file serve summons, even though they knew I am still waiting for the section 129 notice. I do believe that is against the national credit act, which require delivery of a section 129 notice (not merely the action to mail a notice), before summons may be served. I hope that Brooks & Luyt will look at my complaint (faster than they took to answer my e-mail). Kind Regards Renaldo van Eck ***.

0
Replies (1)
Brooks and Luyt
Brooks and Luyt's reply24 Mar 2015, 11:07
Official
Hello RenaldoEck,

We refer to the complaint received on 23 March 2015 and hereby confirm that we act on behalf of Standard Bank of South Africa.

We further confirm that the matter has been escalated to our Attorney overseeing the respective portfolio for investigation.

We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.


Regards
Lynn Mayet

Head of Human Development


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