1 reviews | Active since Dec 2010
THEFT
So i settled my account in the month of June, i received a paid up letter.. fine... on the 25th of June yall debited my account, which i had to reverse the funds, this is reflecting on my profile and affecting me negatively. I am trying to rebuild my credit profile and yall will not stand in the way. Today again, i receive an SMS that my account will be debited. You will NOT debit my account for what i have settled, i will not reverse amount again. STOP TAKING WHATS NOT YOURS, I PAID YOU MOS NOW LEAVE MY FLIPPING ACCOUNT ALONE... THIS MUST BE RESOLVED NOW AND TODAY IDIOTS
We refer to the complaint received on 23 July 2018 and hereby confirm that we act on behalf of First National Bank.
We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.
Best regards,
We refer to the complaint received on 23 July 2018 and hereby confirm that we act on behalf of First National Bank.
We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.
Best regards,