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abundanceme A

1 reviews | Active since Dec 2016

14 Dec 2016, 17:05

The most illiterate and rude staff

<p>I receive multiple calls regularly from this firm. The staff cannot communicate or read properly. Today I had the phone put down on me!! I have left messages for Mr. Guy Brooks to call me...nothing!! I am reporting this firm to the Law Society....and letting ABSA know to change debt collectors too!! Disgusted!!!!</p>

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Replies (1)
Brooks and Luyt
Brooks and Luyt's reply15 Dec 2016, 10:07
Official

We refer to the complaint received on 14 December 2016 and hereby confirm that we act on behalf of ABSA Bank.

We further confirm that the matter has been escalated to the Portfolio Manager overseeing the respective portfolio for investigation.

We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.