Terrible Service and failed promises
<p>Good Day,</p> <p>I would like to inform you that ABSA has advised that they will accept a settlement discount amount of R8500 to be paid on the 30/01/2017. Once the R8500 is paid account your account will be settled and sent to ABSA for Closure on our side. NOTE : that this discounted amount is only valid until the 31/01/2017.</p> <p>Please confirm that you will pay the full discounted amount of R8500 no later than the 30/01/2017. Also advise what payment method you will be using so we can capture the arrangement on system.</p> <p>Different Payment Methods are Cash / EFT / Debit.</p> <p>I will await your response</p> <p>Thanks</p> <p> </p> <p>Raeesa Shaik</p> <p>Supervisor</p> <p> </p> <p>The amount was paid in full as per agreement on the 31/01/2017.</p> <p> </p> <p>With constant emails back and forth from Jan till today the account has not been removed - nor have I recieved a paid up letter and am constantly harrassed by other lawyers and ABSA</p> <p> </p> <p> </p> <p> </p>
We refer to the complaint received on 14 June 2017 and hereby confirm that we act on behalf of ABSA Bank.
We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.
We refer to the complaint received on 14 June 2017 and hereby confirm that we act on behalf of ABSA Bank.
We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.
